Contact Us

We're a small team, and we read every message personally. Whatever's on your mind — we're here.

 

Get In Touch

Whether you have a question about your order, need help choosing the right projector, or simply want to share a memory with us — please don't hesitate to reach out.

 This is personal work. We treat every message that way.

📧 Email Us

General Inquiries & Order

Support: support@personimos.com

Custom Design Questions: support@personimos.com 

We typically respond within 24 hours.

On weekends, allow up to 48 hours — but we'll always get back to you.

 

🕐 Business Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)

We're a small, dedicated team.

Outside of business hours, leave us a message and we'll pick it up first thing.

 

📦 Order & Tracking

Already placed an order?

Check your confirmation email for your order number, then visit our tracking page or reply directly to your confirmation email — we'll locate your order right away. 

For production status or design proof follow-ups: support@personimos.com

 

A Note From Us

We know that reaching out about a memorial product isn't always easy.

Sometimes the person on the other end of this message is going through something hard. Sometimes it's a gift being prepared in love.

Sometimes it's both. 

Whatever brought you here — we're glad you found us. Take your time. We'll be here when you're ready.

— The Personimos Team